Client programs & services

Written By LightPress

Popular programs & services

All programs can be conducted virtually. Charlotte’s clients report high levels of satisfaction both with the content being delivered as well as with her adaptability during their transition to remote work.

The programs are designed to be even more interactive, allowing participants to be fully engaged throughout. Let’s connect to discuss which popular program or service would best benefit your organization.

  • Customer service consulting, overall assessment, strategy

  • Customer communication training, using the principles from The Customer Communication Formula

  • Call calibration sessions, coaching follow-up, and leadership training on the calibration process

  • Critical conversations with leaders & team members (how to have the conversations that are necessary but dreadful)

  • Client events including customer service training, product launch training, team celebrations, virtual events

LightPress

We specialize in high-quality, reasonably priced, content-driven web solutions.

100% of our websites are built on the Squarespace platform. Why Squarespace?

The platform's stability, ease of use, and commitment to quality innovation had us hooked since 2006. But the fact that it made building websites actually enjoyable is why we still use it today.

We truly believe in setting our clients up for success, and making their website a critical tool that they can take full control & ownership of to grow their business.

https://www.lightpress.net
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